Privacy Policy

1. Introduction

Vela ("we", "us", or "our"), founded by Nachiket Galande, operates the website vela.nachiketgalande.com(the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information — your name and email address when you register.
• Payment information — payment transactions are processed by Razorpay. We do not store your card details or UPI credentials. Razorpay may collect and retain payment data under their own privacy policy.
• Purchase history — records of wallpapers and subscriptions you have purchased.
• Usage data — pages visited, search queries on the site, and general interaction data collected through server logs.
• Cookies and session tokens — we use HTTP-only cookies to maintain your login session. No third-party advertising cookies are used.

3. How We Use Your Information

• To create and manage your account.
• To process payments and fulfil your purchases.
• To provide access to purchased wallpapers and manage your subscription.
• To send transactional emails (purchase confirmations, password resets). We do not send marketing emails without your consent.
• To improve the Service, fix bugs, and understand how the platform is used.
• To comply with applicable Indian laws including the Digital Personal Data Protection Act, 2023 (DPDP Act).

4. Legal Basis for Processing (DPDP Act 2023)

Under India's Digital Personal Data Protection Act, 2023, we process your personal data on the basis of your consent (provided when you create an account) and as necessary to perform the contract of sale when you make a purchase. You may withdraw consent at any time by deleting your account; however, this will not affect the lawfulness of processing prior to withdrawal.

5. Sharing of Information

We do not sell or rent your personal data. We may share information with:

• Razorpay — our payment processor, to complete transactions.
• Amazon Web Services (AWS S3) — our cloud storage provider, which hosts wallpaper files.
• Law enforcement or regulatory authorities — where required by applicable Indian law or a valid court order.

6. Data Retention

We retain your account data for as long as your account is active. Purchase records are retained for a minimum of 5 years as required by Indian tax and accounting laws. You may request deletion of your account and personal data by contacting us at the email below; purchase records required for legal compliance will be retained separately.

7. Data Security

We implement industry-standard security measures including HTTPS encryption, HTTP-only authentication cookies, and access-controlled cloud storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Under applicable Indian law, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete personal data.
• Request deletion of your personal data (subject to legal retention obligations).
• Withdraw consent for data processing.
• Raise a grievance with us or with the Data Protection Board of India.

To exercise any of these rights, contact us at nachiket4251@gmail.com.

9. Children's Privacy

The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that a minor has provided us with personal data, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Continued use of the Service after any changes constitutes your acceptance of the revised policy.

11. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, and the Consumer Protection (E-Commerce) Rules, 2020, the name and contact details of the Grievance Officer are: